Contact · message received
Message received. That is not an answer yet.
Your message was sent and it reached the engineers. A named acknowledgement — the person picking up the file — reaches you within one business day, Monday to Friday, excluding French public holidays.
What happens next
Three steps, in this order.
We do not chase you and we do not drop your address into a sales sequence. The only thing you will get from us is an answer to what you wrote.
Reading
An engineer reads the message in full. If something is missing to answer usefully, that is the first question we will ask.
Named acknowledgement
Within one business day you know who is picking up the file and what they propose: a slot, a scope to write down, or a document to send you.
The substantive answer
It follows, and its timeframe depends on what you asked for. If it is long, we say so in the acknowledgement rather than leaving you waiting.
Fallback
If nothing reaches you.
Check your spam folder first: our reply comes from a domain your filter may not know yet. Then write to us directly — that email goes through no intermediary — or call.
contact@nudibranches.tech · +33 6 01 82 82 30 · Montpellier, France
In the meantime, two useful reads for anyone assessing a supplier: